Using Data to Identify PBM Errors Pharmacy Reimbursement of $35,000 Challenge New Excelsior Solutions client appeared to have member over-payments in data collected in RxMart Members were paying their full copay even though the total cost of the prescription was less Solution Excelsior Solutions pointed this out to the PBM PBM agreed this was an error in their system and members had been over-charged Client Win Members reimbursed a total of $35,000 If ongoing data feeds weren’t being collected in RxMart, over-payment would have continued to go unnotice Monitoring claims data ensures accurate spending